LEGAL REFERENCE

Your Privacy Matters to Us

We built banteng 96 around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data. Every transaction through DANA, OVO...

Data EncryptedQRIS ProtectedAccount SecurePayment SafeIndonesia Compliant
banteng 96 Your Privacy Matters to Us

How We Collect and Use Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions? Reach Out

Team online

Email Support

Send privacy concerns to our data protection team. We respond within 24 hours with clear answers about how your information is handled and stored.

Live Chat

Chat with our support agents during lobby hours. They can walk you through privacy settings, data requests and account security options in real time.

Account Settings

Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control data sharing options anytime.

EDITORIAL CLARITY

Why Your Data Is Safe With Us

SSL Encryption

Every login, deposit and withdrawal is encrypted with industry-standard SSL protocols. Your payment details never travel unprotected across the internet.

Fraud Detection

We monitor account activity 24/7 to spot unusual login patterns and unauthorized transactions. Alerts reach you instantly if something looks wrong.

Secure Servers

Your account data lives on protected servers with restricted access. Only authorized staff can view your information, and only when needed to serve you.

Regular Audits

We conduct quarterly security reviews to find and fix vulnerabilities before they become problems. Third-party auditors verify our protection standards.

Payment Compliance

DANA, OVO, GoPay and QRIS transactions follow strict payment industry rules. We never store full card numbers or sensitive banking credentials on our servers.

Data Retention

We keep your account records only as long as needed for legal compliance and dispute resolution. Inactive accounts are archived securely after 12 months.

How Our Privacy Stacks Up

Transparent PolicyNo hidden clauses. We explain exactly what data we collect, how we use it and who can access it. Read this policy once and you'll know where you stand.
Your ControlYou decide what information we keep. Request a data export, update your details or ask us to delete your account anytime through your dashboard.
No Third-Party SalesWe don't sell your email, phone or gameplay history to marketers or data brokers. Your information stays between you and banteng 96.
Local ComplianceWe follow Indonesian data protection standards and regulations for supported regions. Your privacy rights are backed by local law.
Cookie ClarityWe use cookies to remember your login and track site performance. You can disable non-essential cookies anytime without losing account access.
Breach ResponseIf a security incident occurs, we notify affected users within 48 hours with clear steps to protect your account and reset your password.
Annual ReviewWe update this policy every year to reflect new security practices and legal changes. You'll see what changed and why in our update notes.
QUICK SIGNAL

What Protects Your Account

Two-Factor Authentication Enable 2FA in your settings to add a second security...
Session Timeout Your session automatically logs out after 15 minutes of inactivity...
Password Reset Forgot your password? We send a secure reset link to...
Login Alerts We notify you every time someone logs into your account...
Withdrawal Verification Large withdrawals require extra verification steps. We confirm your identity...
Privacy Dashboard View all your connected devices, recent logins and active sessions...

Privacy Policy Questions Answered

We retain your account information for as long as your account is active, plus seven years for legal and tax compliance. After that, we securely delete your data unless local law requires longer retention.

Yes. Go to your account settings and select 'Download My Data'. We'll email you a complete file of your personal information, transaction history and account preferences within 5 business days.

Your account closes immediately and your login stops working. We keep anonymized transaction records for legal compliance, but your personal details are deleted within 30 days unless you have pending disputes.

Absolutely. We never store your full payment credentials. DANA, OVO, GoPay and QRIS transactions are processed through encrypted payment gateways that meet international security standards.

We only share data with payment processors, fraud prevention services and legal authorities when required by law. We never sell your information to advertisers or data brokers.

Email our privacy team at [email protected] with details of your concern. We investigate within 48 hours and respond with next steps to protect your account and resolve the issue.

Change your password immediately and contact our support team. We'll review your login history, secure your account and help you recover any unauthorized transactions if they occurred.